The confidence is in
the work before delivery
Direct or approved vendor supply, physical equipment passes through our logistics center before customer shipment. Solutions and services are reviewed separately against their agreed scope and delivery requirements.
Discuss your requirements ↗Receive & inspect
Our team checks the equipment, its condition, quantities and IMEI or serial records where applicable. Equipment that fails inspection is held for resolution.
Stage & kit
Approved requirements guide case and screen protector installation, app preloading, staging, kitting and custom implementation.
Capture the evidence
Photos and videos document the requested preparation and packing. This is part of our quality control process before shipment.
Verify & dispatch
Equipment receives Verified status after passing inspection. Shipping information and labels are checked before release.
Direct or Partner Program.
The same URGE checkpoint.
Direct equipment is sourced and held by URGE. Partner Program equipment comes from approved suppliers. Both route through URGE inspection and logistics before customer shipment.
A few things worth knowing
Does Verified replace the product's warranty?
Verified describes our inspection process. Warranty coverage and return terms depend on the product and the agreed order terms; confirm them before purchasing.
Can equipment be prepared for a specific deployment?
Yes. Share the device models, quantities and implementation requirements. Custom work is scoped and any service pricing is confirmed for approval before work begins.
Can I provide my own shipping label?
Yes. Package count, weight, dimensions and destination need to match the label. Shipping is held until the required labels have been received and checked.